Groupho Privacy Policy
EFFECTIVE DATE: APRIL 11, 2025
Introduction
Groupho ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Collection of Your Information
We may collect information about you in a variety of ways including:
Personal Data
Personally identifiable information that you voluntarily provide to us when registering or using our services, such as:
- Email address
- First and last name
- Photos uploaded for group photo generation
- Member information provided for photo generation (including details about people and pets)
- Payment information (processed by our payment providers)
Derivative Data
Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.
Data From Social Networks
If you choose to link our services to a social network like Google, we may collect information from that social network such as your name, email address, and profile picture.
Use of Your Information
We may use the information we collect about you for various purposes, including to:
- Create and manage your account
- Generate group photos as requested by you
- Process your transactions (our service is priced at $49.00 per group photo generation)
- Send you service-related emails and notifications
- Provide customer support and respond to your inquiries
- Improve our website and services
- Prevent fraudulent transactions and monitor against theft
- Administer promotions, surveys, or other site features
- Improve our AI models and photo generation technology
AI Model Training and Improvement
By using our service, you acknowledge and agree that we may use the photos you upload, in anonymized form, to improve our AI models and photo generation technology. This helps us enhance the quality and accuracy of our service for all users.
We take precautions to ensure that any photos used for model improvement are properly anonymized and protected. No personal identification information is tied to these photos during the model improvement process.
If you would prefer your photos not be used for model improvement, please contact our support team at support@groupho.com.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If required by law or if we believe the release of information is necessary to comply with the law, protect our rights, or investigate fraud.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Storage and Retention
We use Supabase as our data storage provider, with data stored on servers located in various regions depending on your location. Your account information and uploaded photos are stored securely using encryption technology.
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your uploaded photos and generated images are stored for approximately 30 days after generation to allow for download and customer service purposes. After this period, they may be removed from our active systems, though some information may remain in our backups for a limited time.
Security of Your Information
We use technical and organizational measures designed to protect your information. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
For more information about our security practices, please see our Security Policy.
Policy for Children
We do not knowingly collect information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our website. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will delete that information.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
To exercise these rights, please contact us at support@groupho.com.
Cookie Policy
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: support@groupho.com